EQ was founded in 2022 with a mission to redefine what protein snacks can be. After seeing limited protein options that often sacrificed taste for nutrition, EQ set out to create great-tasting protein snacks that deliver on flavour, performance, and quality.

EQ was founded in 2022 with a mission to redefine what protein snacks can be. After seeing limited protein options that often sacrificed taste for nutrition, EQ set out to create great-tasting protein snacks that deliver on flavour, performance, and quality.

At EQ, we believe everyone deserves access to food. For every calorie you purchase from our range of protein snacks, we match that amount by donating calories back into the community.

Every purchase helps provide support to Australians experiencing food insecurity. We cannot thank you enough for helping us make a difference.

Our cookies are designed to support different goals:

Lean Cookies
Our Lean Cookies contain the lowest calorie count in our range, sitting below 290 calories. They are ideal for those wanting a high-protein snack while managing their calorie intake.

Growth Cookies
Our Growth Cookies are larger, containing over 500 calories and approximately 31g of protein. They are designed for those looking to increase their calorie and protein intake.

XL Cookies
Our XL Cookies are our biggest option, containing approximately 1000 calories and around 60g of protein. They are designed for serious athletes and individuals focused on high-calorie nutrition.

We use a combination of Whey Protein Concentrate (WPC) and Whey Protein Isolate (WPI). The exact protein source varies depending on the product.

Our cookies have a shelf life of approximately 12 months when stored correctly.

You can purchase EQ products directly through our website.

We are also stocked in a growing number of gyms and supplement stores across Australia. Ask your local store if they stock EQ!

Currently, we do not offer subscription orders. However, you can purchase your favourite EQ products anytime directly through our website.

Yes. You can select any combination of products available on our website and build an order that suits your goals and preferences.

No worries! Please contact our team at:

orders@eqfood.org

Include your order details and the discount code you attempted to use, and we will help resolve the issue.

We do our best to get your cookies to you as quickly as possible.

Because our cookies are baked fresh, orders typically arrive within 3–5 business days across Australia after your order has been placed.

We currently ship Australia-wide.

Unfortunately, we do not currently ship internationally, but we are working towards bringing EQ products to customers around the world when possible.

Our free shipping threshold is based on order weight.

Orders over 3.3kg qualify for free shipping.

For reference, a box of 12 cookies weighs approximately 1.7kg, meaning multiple boxes can help you reach the free shipping threshold.

We take product quality seriously.

If you experience an issue with your order, please send us:

• A photo of the affected product.
• Your order number.
• A brief description of the issue.

Our team will review the situation and work with you to provide the best possible resolution.

Our team is always happy to help.

For order enquiries, please contact:
orders@eqfood.org

If you are located in Australia and currently need support, you can complete our food assistance form and provide as much information about your circumstances as you feel comfortable sharing.

We understand asking for help can be difficult, but nobody deserves to go hungry.

Your information and story remain private. We are here because we genuinely want to help.

Absolutely.

We are continuing to develop new initiatives, packages, and incentives to grow our mission against hunger and homelessness.

Subscribe to our newsletter to stay updated as we build a community of people committed to making a difference.

Absolutely.

We are continuing to develop new initiatives, packages, and incentives to grow our mission against hunger and homelessness.

Subscribe to our newsletter to stay updated as we build a community of people committed to making a difference.

To become an EQ wholesale partner, simply submit a wholesale enquiry through our website or contact our team directly.

Once we receive your enquiry, we will review your business details and get back to you with further information regarding wholesale pricing, ordering options, and partnership opportunities.

We work with a range of businesses including:

• Gyms and fitness centres
• Supplement stores
• Health food retailers
• Cafés and lifestyle businesses
• Online retailers
• Other businesses interested in stocking premium protein snacks

If you think EQ would be a great fit for your customers, we would love to hear from you.

EQ supports our wholesale partners by providing:

• Competitive wholesale pricing
• Easy ordering processes
• Product information and resources
• Brand support materials
• A dedicated team to assist with enquiries

Our goal is to help our partners successfully introduce EQ products to their customers.

Once approved as an EQ wholesale partner, our team will provide access to our wholesale ordering process and assist you with placing your first order.

For any wholesale enquiries, please contact our team through the wholesale enquiry form.