Give us feedback on your snacking experience
"I didn't know how to change my flavours or items on my subscription."
We have just released a new account dashboard system that allows our customers to swap products, change flavours and have full control over their subscription.
"There wasn't enough variety."
We've just launched an exciting new range of flavours, featuring the latest addition: Red Velvet.
Every month, we introduce new rotating flavours for you to vote on, with the most popular becoming a permanent part of our lineup.
"The products didn't have enough inclusions."
We now have new recipes which include a higher amount of quality inclusions.
"Your prices are too high - a couple years ago they were perfectly priced."
Due to inflation, services we use to get our cookies to you have increased in cost and have equated to our price increases. With Subscribe & Save, you could be saving up to 50% on cookies as every 3rd recurring order grants you bonus discounts that stack.
"I didn't feel rewarded enough to continue subscribing."
Great news!
We now have a Subscriber Loyalty Program that grants up to 50% off every third recurring order depending on how many recurring orders you have.